Reference

How proline20 Handles Your Personal Information

Your account data stays with us — we collect only what we need to run your account, process payments through PayPal, Venmo, and Play+, and keep access secure.

No data sold to third partiesPayPal, Venmo, Play+ transaction privacyAccount-level data controlsState-law compliance where applicableDirect contact for data requests
proline20 How proline20 Handles Your Personal Information
DATA HANDLING IN PRACTICE

Security, Cookies, Retention, and Account Access

We use SSL encryption across every page and API endpoint, including payment flows tied to PayPal, Venmo, and Play+. Cookies help us remember your session state so returning to the lobby on mobile doesn't force a full re-login each time. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how the account functions on your device.

SSL Encryption

Every connection — login, deposit, withdrawal — runs over SSL. Your PayPal or Venmo transaction details are never passed over an unencrypted channel.

Cookie Controls

Session cookies keep your mobile login active between page loads. You can clear or block cookies in your browser; functional cookies are required for account access to work correctly.

Data Retention

Payment records tied to Play+, Venmo, and PayPal are retained to meet financial compliance requirements. Session and activity logs follow a shorter retention schedule.

Your Access Rights

You can request a full export of personal data we hold, ask us to correct inaccurate records, or request deletion where permitted by the law of your eligible state.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to access, correct, or delete personal data tied to your proline20 account, our support team handles those requests directly. Reach out through any of the channels below and include your registered email address so we can locate your account quickly. We aim to respond to data requests within a reasonable timeframe consistent with applicable state law.

Live Chat Open the chat icon from your account dashboard to connect with a support agent who can log and route your data request on the spot.
Email Support Send your data request to our support email address listed in your account settings. Include your registered email and a brief description of what you need.
Account Settings Some data controls — like updating your contact email or removing a saved payment method — are available directly inside your account settings without contacting support.

Common Questions About Your Privacy at proline20

These are the questions we hear most from account holders about how their data is handled, stored, and who can access it. If your question isn't here, our support team can help through live chat or email.

No. We do not sell your personal data. Information shared with PayPal, Venmo, or Play+ is limited strictly to what those processors need to complete your transaction.

We collect your name, email, date of birth, and payment details. We also log device and session data — IP address and browser type — to protect your account from unauthorized access.

Contact us through live chat or the support email in your account settings. Include your registered email address and we'll locate your record and prepare your data export.

Yes, where the law of your eligible state permits deletion requests. Some data — like payment records — must be kept for financial compliance and cannot be deleted on request.

Cookies keep your mobile session active so you don't re-login every visit. You can block them in your browser settings, but functional cookies are required for your account to work properly.

Payment records tied to PayPal, Venmo, and Play+ are retained to satisfy financial and compliance obligations. The exact period depends on applicable state and federal requirements.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.