Verifying Your proline20 Account
Account verification is how we make sure your balance belongs to you and that payouts reach the right person. We ask for a government-issued photo ID — a driver's license or passport works — plus one document that confirms your address, such as a utility bill or bank statement dated within the last 90 days. Upload both directly from your phone camera
inside the account settings page. Most reviews complete within one business day. Verification is a one-time step; once cleared, your account stays verified and withdrawals process without repeating it. Players in New York and Los Angeles can complete the full ID check on mobile without switching to a desktop browser.
- Open account settings — Navigate to the verification section inside your account profile. You'll see which documents are still needed and which are already on file.
- Upload a photo ID — A clear photo of your driver's license or passport, front and back, is all we need to confirm your identity.
- Confirm your address — A utility bill, bank statement or official mail dated within the last 90 days confirms your residential address for compliance purposes.
- Receive your verified status — Once documents are reviewed and accepted, your account status updates automatically. Withdrawals and higher balance limits become available immediately.